State Agencies | Online Services


myBELTSS is a secure web-based system that provides a way for you to access information and perform routine tasks over the Internet, without requiring any interaction with a BELTSS representative. The system is available at any time of day - no more having to wait for an email response or a returned telephone call!

myBELTSS can be used to do things like:

  • Confirm your license status
  • Update your contact information
  • Update your employment information
  • Manage and monitor your annual BELTSS renewal application
  • Pay fees online using a credit card


You will be receive letters containing your myBELTSS user ID and temporary password about 6 weeks before your renewal date. Once you receive both letters, be sure to register on the myBELTSS website within 60 days or your temporary password will expire. If your password expires, you will need to call the office to get a new one. Please vist the myBELTSS help center for more information and detailed instructions on how to use the system.

Thank you for your patience with us during the launch of this new system. We are excited to improve our services for you. Please call or email us at if you have questions or concerns, and we’ll be happy to help you.

Thank you for all the good work you do every day to serve Ohio’s Long-Term Services and Supports consumers and advance the profession of long-term care administrators.

myBELTSS User's Guide and FAQ

myBELTSS User Overview (PDF with Video) **

Help by Email: BELTSS@Age.Ohio.Gov

Help by Phone: 614-466-5114

** Please Note: The myBELTSS User Overview Video will not run in a web browser. You must download it and then open it in Adobe Acrobat. Unfortunately, each browser may be set up differently on this issue. Some browsers will default to working correctly by opening this file in Adobe Acrobat. For others, you may need to download the file and then choose to open it with Adobe Acrobat.